Frequently Asked Questions

Product Info

What formats can I purchase directly from you?

You can purchase Ebooks and Audiobooks right here in my store.

I'll be adding physical products at a later date.

Stay tuned!

Can I read a sample of your books before buying?

Yes. On each book's page, you'll find the words, "Sneak Peek." Click on that and you'll find the first chapter of that novel waiting for you.

Will I receive a confirmation email after my purchase?

Yes, you'll receive a confirmation email from AlisonHoltBooks.com . If you don't see it in your inbox, check your spam folder.

How long will it take before the eBook/Audiobook is delivered?

You should receive an email from Bookfunnel immediately. If you don't, check your spam folder for the email.

How do I get the Ebook I purchased?

1. Receive Purchase Confirmation: After completing your purchase on the Shopify store, you will receive an email confirmation of your order.

2. Access the Download Link: The email includes a link to download the ebook, often provided by BookFunnel.

3. Click the Download Link: You click on the download link in the email.

4. Open BookFunnel Page: This action redirects you to the BookFunnel website, where you can access your purchased ebook.

5. Choose a Format: If applicable, you may be prompted to choose the format (e.g., EPUB, MOBI, PDF) for your ebook based on your reading device.

6. Download the Ebook: Click the appropriate button to download the ebook file to your device.

7. Follow Instructions for Device: If you're using a specific device (like Kindle, Nook, or a tablet), you may need to follow additional instructions provided by BookFunnel to transfer the ebook to that device.

8. Open the Ebook: Once downloaded, open the ebook using your preferred reading app or device.

9. Check for Updates: If there are any updates or additional content available, you can check back on BookFunnel or in your account for further downloads.

10. Read and Enjoy: You can now enjoy your purchased ebook at your leisure!

How do I download the audiobook I purchased?

After purchasing an audiobook from my Shopify store, you'll receive a confirmation email containing a download link provided by BookFunnel. Clicking the link redirects you to the BookFunnel website, where you can access your audiobook. You'll need to download the BookFunnel app if you haven't already.

Once in the app, you can click to redeem your audiobook using the link from the email. This action adds the audiobook to your library within the app. After downloading, you can open the BookFunnel app to listen to your new audiobook anytime, enjoying your purchase at your convenience.

How can I listen to an audiobook I purchase directly from you?

Easy! You simply download the BookFunnel app on your Android, iOS, or Amazon Fire tablet. It's important to note that listeners must install the BookFunnel App in order to listen to the audiobook

Can I get your books from other stores?

Yes and no.

You can purchase my Ebooks from most other vendors.

You can only purchase my audiobooks directly from me here on this website.

Website & Author

Do you have a mailing list I can sign up to for updates on new releases?

Yes, you can subscribe to my newsletter below.

How does buying direct help you as an author?

Buying directly from me offers several key benefits that enhance my success as an author. I retain a larger share of revenue, allowing me to invest in future projects. This direct connection helps me build stronger relationships with readers through personalized communications and exclusive content.

It also gives me greater control over pricing and promotions, enabling quick responses to market trends. Ultimately, when you buy direct, you enrich your reading experience with curated content and special offers while supporting my independent publishing journey.

Refund Policy

How long do I have to request a refund?

All Digital Sales are Final. Ebooks and Audiobooks are non-refundable.

Should you encounter any issues with your digital purchase, like difficulties with downloading, please reach out to our ebook and audiobook delivery service at help@bookfunnel.com. Their customer support is outstanding and will assist you in getting your book onto your chosen device!

For a more in-depth information regarding the refund policy, see the Refund Policy Page.